# FAQs
#### What is Mart20?
Mart20 is a **viral shopping platform** where you can book any product by paying just **10% upfront**.
Itβs a flexible system where you can:
β’ Reserve a product with 10%\
β’ Reduce the remaining cost through referrals\
β’ Or pay the balance anytime and complete your purchase
{% hint style="info" %}
π Not a lottery\
π Not a bidding system\
π Not MLM or a pyramid scheme
{% endhint %}
***
#### How does Mart20 differ from normal online stores?
Unlike traditional stores, Mart20 lets you **reduce your product cost through referrals**.
β’ Your friendsβ bookings help complete your payment\
β’ Making shopping more **interactive and rewarding**
***
#### What if I donβt refer anyone?
No problem π
β’ You can **pay the remaining balance anytime**\
β’ Your product will still be delivered\
β’ Your 10% booking is always safe
π Zero risk β you never lose your money :arrow-right: [Learn More](/mart20/zero-risk-guarantee.md)
***
#### How do referrals work??
When someone books a product using your referral link:
β’ They pay for their own product\
β’ Their booking payment becomes your credit reward\
\
π These credits help reduce your remaining balance
***
#### Do my friends benefit too?
Yes β everyone gets the same system:
β’ Pay 10% to book\
β’ Refer others to reduce cost\
β’ Or pay remaining balance anytime
π Itβs a fair system for everyone
{% hint style="info" %}
**Zero Risk for Friends β** Your friends can always complete the remaining payment and receive their product, even without referrals.
{% endhint %}
***
#### Can I earn even after completing my first booking?
Yes.
π Your referral link keeps working\
π New referrals apply to your next booking automatically
***
#### Is this MLM or a pyramid scheme?
No.
β’ No recruitment required\
β’ No multi-level commissions\
β’ No team structure\
β’ No income promises
> π You only get benefit from **direct referrals**
>
> π **That is a discount system β not an income model.**
\
[Learn More - Why Mart20 is Not a Pyramid](/mart20/why-mart20-is-not-a-pyramid.md) :arrow-right:
***
#### How can Mart20 offer up to 90% discount?
Many people ask how can the Mart20 give 90% discounted products and still make money?\
\
It's simple! \
Mart20 is based on **real payments, not free giveaways.**
β’ You pay **10% upfront**\
β’ Remaining is covered via referral credits or your own payment
π Your friendsβ bookings help reduce your cost
***
#### How does Mart20 make money?
Mart20 operates like a normal commerce business:
β’ Products include **5β10% real margin**\
β’ This covers operations, marketing, and logistics
π The model is based on **product sales**, not recruitment
***
#### What is the Adjustment Fee?
The Adjustment Fee is a small deduction applied only at product deliveryβ0% for physical products and 0β10% for crypto or cash rewards. The base fee for crypto/cash is 10%, but you can reduce it (even to 0% β Based on your activity (bookings, referrals, and team performance).
{% hint style="info" %}
Physical products always have 0% adjustment.
{% endhint %}
***
#### What is the 5% booking option?
Normally, all products require a 10% upfront booking. From April 20, you can unlock a 5% booking optionβbut only through an invite. A special 5% referral link for selected friends, allowing them to book products with just a 5% upfront payment.
**How it works:**
* User receive a special 5% referral link from a sponsor
* Using that link, invited user can book any product with just 5% upfront
* Standard booking remains 10% for all regular users
**Benefits:**
* Lower entry makes it easier to start
* Helps you grow your network faster
**Trade-off:**
* You may need more referrals or activity to complete your booking
**Bonus:**
* 5% bookings get a reduced Adjustment Fee (0β5%)
{% hint style="info" %}
If you book a product using the 5% option, that specific booking qualifies for a reduced Adjustment Fee of only **0β5%** at delivery (instead of the standard rate for crypto/cash rewards).
{% endhint %}
***
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