# What is the Adjustment Fee?

The Adjustment Fee is a variable deduction (0%–10%) applied only to crypto and cash reward products, and **it can be reduced—even to 0%**—based on your activity (bookings, referrals, and team performance).

| Product Type                                                                          | Adjustment Fee |
| ------------------------------------------------------------------------------------- | -------------- |
| **Physical products** (iPhone, laptop, shoes, etc.)                                   | **0%**         |
| **Crypto Product /** **Cash Reward** (BTC, ETH, USDT, & USDT Reward against products) | **0–10%**      |

***

#### Why does only crypto/cash rewards have an Adjustment Fee?

For crypto and cash rewards, we have to manage:

* 🌐 Network fee & liquidity adjustment
* 📊 Market Spread
* 🛡️ Platform sustainability

> 💡 Physical products have margins, so we don't need an Adjustment Fee for them.

***

#### How much is the Adjustment Fee and how to reduce?

**Base fee:** 10% for crypto & cash rewards

**But you can reduce it — even to 0% — based on:**

| Factor               | How It Helps                            |
| -------------------- | --------------------------------------- |
| 📂 Booking type      | 5% booking option gives extra reduction |
| 🔓 Open bookings     | More active bookings = lower fee        |
| ✅ Closed bookings    | Your completion history matters         |
| 👥 Referral counts   | More friends referred = lower fee       |
| 📊 Referred business | Your team's performance helps           |
| 🏆 Team performance  | Collective activity reduces your fee    |

> 🎯 The more active you are on Mart20, the lower your Adjustment Fee — even to 0% on crypto!

***

#### What does the Adjustment Fee allow us to guarantee?

It Guarantees:

* 💸 Zero withdrawal fees
* 🔄 Zero internal transfer fees
* ⚡ 100% instant referral credit
* 📦 Guaranteed delivery

***

#### Quick Summary

| Question                            | Answer                                                                             |
| ----------------------------------- | ---------------------------------------------------------------------------------- |
| **What is it?**                     | A fee deducted at product delivery to manage costs                                 |
| **Physical products fee?**          | **0%**                                                                             |
| **Crypto & Cash fee?**              | **0–10%** (reducible to 0%)                                                        |
| **What factors lower it?**          | Booking type, open/closed bookings, referrals, referred business, team performance |
| **Can I reach 0% on crypto?**       | **Yes** — with enough activity                                                     |
| **Is it disclosed before booking?** | **Yes** — always shown                                                             |
| **Any hidden fees?**                | **No**                                                                             |


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